IT Intern — 12‑Week Paid Internship

About Adcorp Computers

Adcorp Computers is a locally owned IT services provider delivering managed IT support, network design, cyber security and infrastructure work for small and medium-sized businesses. Our technicians work hands-on with clients daily — from helpdesk tickets through to network builds, security assessments and technology roadmaps. We're bringing on an enthusiastic IT student or recent graduate for a structured, paid 12-week internship.

About the Role

This internship is real work on real client environments, not shadowing. You'll support our technicians on day-to-day tickets, assist with infrastructure and network projects, and get supervised exposure to the tools a professional managed services provider runs on — ticketing systems, Microsoft 365 admin, switches and access points, documentation. It's a genuine 12 weeks of building skills you can put on a resume.

Key Responsibilities

• Provide first-level helpdesk and desktop support, logging and tracking tickets through to resolution
• Assist with setup, configuration and deployment of workstations, laptops, printers and peripherals
• Support installation and basic configuration of network hardware — switches, routers, access points, cabling
• Assist with user account administration, including Microsoft 365 / Active Directory tasks under supervision
• Help maintain accurate documentation — network diagrams, asset registers, support procedures
• Assist senior technicians with backups, patching and routine system health checks
• Support basic troubleshooting of hardware, software and connectivity issues
• Join client site visits and installations alongside experienced staff
• Contribute to internal projects, including technology assessments and process improvements
• Follow Adcorp Computers' security, privacy and WHS procedures at all times

What You'll Gain

• Structured mentoring and on-the-job training from experienced IT professionals
• Exposure to real client networks, environments and enterprise-grade tools
• Practical experience to complement your studies or qualification
• A reference, and a possible pathway to ongoing employment for the right candidate
• Paid, supervised work experience suitable for a resume or portfolio

About You

We're looking for curious, reliable and coachable — not years of experience.

Essential

• Currently studying towards, or recently completed, a qualification in IT, Computer Science, Networking or a related field (Cert IV, Diploma, or Degree)
• Basic understanding of computer hardware, operating systems (Windows/macOS) and general networking concepts
• Strong communication skills and a professional, client-facing manner
• A proactive attitude, willingness to learn, and ability to follow instructions and procedures
• Good problem-solving skills and attention to detail
• Current driver's licence desirable for occasional client site visits, not essential

Desirable, not essential

• Exposure to Microsoft 365, Active Directory, or a helpdesk/ticketing system
• Basic familiarity with networking hardware — switches, routers, firewalls — or structured cabling
• Relevant coursework or certifications, e.g. CompTIA A+ / Network+, or CCNA studies

Internship Details

• 12 weeks, fixed-term, with possible extension or ongoing employment based on performance and business needs
• This is a paid position — not a volunteer or unpaid placement
• Structured onboarding and induction in week one
• Regular check-ins and feedback sessions with your supervisor across the placement
• Happy to liaise with your educational institution if this needs to satisfy a work-integrated-learning or placement requirement

How to Apply